What is Loan Valet?

Loan Valet is a “Virtual Loan Assistant” offered by First Federal Savings Bank.  Loan Valet is more than just an online application, it is a communication tool to assist with sending and receiving documents, electronically signing disclosures, and following the progress on your home loan application.  Loan Valet is not a substitute for personal service, and never will be.  We pride ourselves on personal service and making sure our loan programs meet the needs and priorities of our customers.  Loan Valet is a communication tool to enhance your customer experience.
 

What can I do in Loan Valet?

Loan Valet is your virtual loan assistant.  You can:

  • Submit a quick application or a full loan application
  • View documents sent to you by First Federal, like your credit report or appraisal
  • Upload file documentation needed for your mortgage file, like your paystubs or bank statements. AND, you can do this on any mobile device, by simply taking a picture or screenshot of the document!
  • Review and eSign disclosures.
  • View file notifications to update you as your file moves through our process.  You will be notified at key milestones, like when your file is assigned to a processor, and when your appraisal is ordered, and many more.
  • Quickly click a link to call or email your Loan Officer and your Loan Processor.  Our contact information is at your fingertips.

     

Who is First Federal Savings Bank?

First Federal Savings Bank is a community bank with headquarters in Ottawa, Illinois.  For over 125 years, we have serviced the needs of our customers and community by offering superior products and services, while we live, work, and volunteer in our communities  We pride ourselves on personal service while recognizing that banking is changing.  We strive to provide the latest technology and the products and services our customers want.  Our foundation over the years has been providing a wide array of mortgage products, and we continue to commit to that core belief.  In addition, we provide competitive deposit products, the latest digital banking options, and a full line of commercial products.  To visit our full website, click HERE .
 

Please note:  Electronic communication is wonderful, but not required.  You give us your consent to communicate electronically, and if you do not wish to do so, that is OK.  We are happy to provide paper documents any time.